Sharptools not getting correct location settings from smartthings
Hi Everyone, I am having an issue with my rules not executing becuase it is not getting the correct data from smartthings about the current mode of the house. For example, I have a rule that turns on...
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Sharptools not getting correct location settings from smartthings
Can you please share a screenshot of your rule and a snippet of your rule logs so I can better understand how you have things setup? I would also recommend adding a Mode tile for that location to a...
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Sharptools not getting correct location settings from smartthings
Here are the screenshots of the rule and the log. You can see that it states the mode is in ‘night light’ however it is in ‘night’ I can confirm this on multiple platforms. This rule has worked for...
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Sharptools not getting correct location settings from smartthings
Mark_P: I tried to reset the connection between sharptools and smartthings, now none of my rules are working. Please keep in mind that the only time you would want to use the disconnect feature is if...
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Sharptools not getting correct location settings from smartthings
josh: If you ever need to perform a fresh authorization / sync, you can proceed through the authorization flow starting from your SharpTools User Page → Manage Connections without using the disconnect...
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Sharptools not getting correct location settings from smartthings
josh: Once you have the location reconnected, I would recommend opening a page in SharpTools (dashboard, rule, user-page), then refresh your browser page. Behind the scenes, that runs a series of...
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Sharptools not getting correct location settings from smartthings
josh: Did you refresh the page as I suggested? This runs a series of healthchecks in the background that can resolve issues like this. Yes I have done this a few times now. Nothing is changing Read...
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Sharptools not getting correct location settings from smartthings
Mark_P: Can you please have a look at my settings I can see that the location is authorized, but I’m also seeing that the event subscriptions in SmartThings were removed when the location was...
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Sharptools not getting correct location settings from smartthings
josh: I can see that SmartThings is reporting that the Location Mode event subscription is setup now, so I suspect that if you toggle the mode, you should see that change in your dashboard. Yes I am...
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Sharptools not getting correct location settings from smartthings
Mark_P: Let me create a new rule and see if that works You could also try adding the trigger devices to a dashboard. That sets up the event subscription if it’s not there already. Then you could...
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Sharptools not getting correct location settings from smartthings
josh: You could also try adding the trigger devices to a dashboard Yes I just tried this. It seems to have triggered the rule. Ill go through and do a test of everything and let you know if I have...
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Sharptools not getting correct location settings from smartthings
Ok, so I have done some testing and it looks like I am just back to where I have been since yesterday. It looks like there is a communication error between smartthings and sharptools. I have taken two...
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Sharptools not getting correct location settings from smartthings
Here is something interesting. I created a rule to update a variable to reflect the location mode status. As you can see, by the logs (posted in the next post) it is picking up that the location...
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Sharptools not getting correct location settings from smartthings
Mark_P: update a variable to reflect the location mode status. As you can see, by the logs (posted in the next post) it is picking up that the location changed to “2 Home - Night” however it is...
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I pushed a release that should resolve this. Can you give it a try? Read full topic
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